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Formatting conventions for this document:
Section F Introduction and Respondent SelectionCATI system will generate and dial telephone number. When someone answers, interviewer begins. F0054.Hello, my name is _______, and Im calling on behalf of the United States Department of Transportation about a national study on transportation issues. In the aftermath of the terrorist attacks on September 11, 2001, transportation has become a more critical issue in our society. HIT "RETURN" TO CONTINUE F0080.Have I reached [telephone number]?
F0065.Your household has been selected for this study, and we are very interested in your transportation habits and opinions. Please remember that your input will help strengthen our nations transportation system. HIT "RETURN" TO CONTINUE F0100.Is this phone for a home, a business, or both?
F0150.Sorry, Im trying to reach a residence. Goodbye. HIT "RETURN" TO CONTINUE F0200.Are you a household member who is at least 18 years old?
F0250.May I please speak to a household member who is at least 18 years old?
F0300.When would be a good time to call back to speak with someone who is at least 18 years old? HIT "RETURN" TO SCHEDULE CALLBACK F0351.IF INTERVIEWER IS SPEAKING WITH A NEW RESPONDENT, BEGIN BY REPEATING F0054. THEN SAY... This study is designed to select one household adult to answer the questions. We choose that person based on birthdays, so I need to talk with the person living there now, aged 18 years or older, who will have a birthday next. What is the first name of that person? Name___________ TYPE IN PERSONS FIRST NAME F0400.May I please speak with [insert name]?
F0455.INTERVIEWER NOTE: READ THE FOLLOWING PARENTHETICAL ONLY IF RESPONDENT ASKS FOR ADDITIONAL DETAILS. REPEAT F0351 IF NECESSARY. THEN SAY... I have some questions about your transportation use, and about your opinions on important transportation issues such as mobility, commuting and air travel. Your participation in this voluntary study (there is no penalty for refusing to answer any question) will take only about 10 minutes, and your answers will be used only for statistical summaries. The study is authorized by law (Title 49, Section 111c2 of the United States Code). HIT "RETURN" TO CONTINUE Skip to F0550 F0500.When would be a good time to call back to speak to [insert name]? HIT "RETURN" TO SCHEDULE CALLBACK F0550.ADDRESS QUESTIONS OR USE REFUSAL CONVERSION TECHNIQUES. IS RESPONDENT WILLING TO CONTINUE?
F0601.For quality purposes, my supervisor may monitor this call. ENTER "1" TO PROCEED, OR ENTER "2" TO SCHEDULE CALLBACK
. Section G - General Transportation Core QuestionsG0051.First I need to ask about all the kinds of transportation you used either for personal or for business travel last month. HIT "RETURN" TO CONTINUE G0103.During July, did you drive or ride in a personal vehicle? (Examples of personal vehicles include a car, van, SUV, pickup truck, RV.)
G0851A.How many days did you drive or ride? (ENTER NUMBER) ____days G0150.During July, did you drive or ride in an organized carpool or vanpool?
G0851B.How many days did you drive or ride? (ENTER NUMBER) ____days G0302.During July, did you ride on any public transit within a city or metropolitan area? Examples of public transit include a bus, rapid rail (subway, surface or elevated), light rail, commuter bus or rail from suburb to city.
G0851C.How many days did you use it? (ENTER NUMBER) ____days G0819.Is public transportation available in your area?
If G0302 = 2 skip to G0201 G3000.Please tell me the main reason you used public transit last month. (CODE THE FIRST REASON GIVEN) (DO NOT READ LIST)
G3050.Consider your most recent trip using public transit. What was the primary purpose of the trip? (CODE PRIMARY PURPOSE) (DO NOT READ LIST)
G0201.During July, did you ride on a city-to-city bus, such as Greyhound?
G0851D.How many days did you ride on it? (ENTER NUMBER) _____ days G0902B.And of these days, how many were for business or work? (INTERVIEWER: PREVIOUS ANSWER WAS _____) _____ days G0251.During July, did you ride on a city-to-city train, such as AMTRAK?
G0851E.How many days did you ride on it? (ENTER NUMBER) ____days G0902C.And of these days, how many were for business or work? (INTERVIEWER: PREVIOUS ANSWER WAS _____) _____ days Skip to G0350 G0880.In your area, do you have access to long distance, city-to-city train service such as AMTRAK?
G0350.During July, did you fly on a commercial airline?
G0851F. How many days did you fly on a commercial airline? (ENTER NUMBER) ____days G0902D.And of these days, how many were for business or work? (INTERVIEWER: PREVIOUS ANSWER WAS _____) _____ days G0401.During July, did you fly on a charter, private, or corporate airplane or helicopter?
G0851G.How many days did you fly on a charter, private, or corporate airplane or helicopter? (ENTER NUMBER) ____days G0902E.And of these days, how many were for business or work? (INTERVIEWER: PREVIOUS ANSWER WAS _____) _____ days G0452.During July, did you drive or ride on a motorcycle, including a motorized scooter, or a motorized bicycle (such as a moped) or an ATV?
G0851H.How many days did you drive or ride one of these vehicles? (ENTER NUMBER) ____days G0501.During July, did you ride a bicycle? Please do not include stationary bicycles.
G0851I.How many days did you ride your bicycle? (ENTER NUMBER) ____days G0952.Primarily for what purpose did you use it? (DO NOT READ LIST)
G1001.And on a typical day that you rode your bicycle, about how much time did you spend bicycling? _____ hours and _____ minutes CATI system must ensure an entry for both hours and minutes G1051.Did you bicycle mostly on: (READ LIST) (RECORD ONLY ONE)
G0551.During July, did you walk, run, or jog at least one time outside for 10 minutes or more? (such as to work, to a store or to a park)
G0851J.How many days did you walk, run or jog? (ENTER NUMBER) ____days G1102.Primarily for what purpose did you walk, run, or jog? (DO NOT READ LIST)
7)Some other purpose - SPECIFY _______________ G1151.And on a typical day that you walked, ran, or jogged, about how much time did you spend walking, running, or jogging? _____ hours and _____ minutes CATI system must ensure entry for both hours and minutes G1202.Did you walk, run, or jog mostly on: (READ LIST)
G0555.During July, did you ride as a passenger on a cruise ship?
G0601.During July, did you ride on a commercial boat, ship, or ferry?
G0851K.How many days did you ride on a commercial boat, ship, or ferry? (ENTER NUMBER) ____days G0652.During July, did you operate or ride on a personal watercraft such as a jetski, skidoo or waverunner?
G0851L.How many days did you operate or ride on a personal watercraft? (ENTER NUMBER) ____days G1251.In total, about how much time did you spend using a personal watercraft last month? ____ hours and ___ minutes CATI system must ensure entry for both hours and minutes G0701.During July, did you operate or ride on a recreational boat such as a sailboat, motorboat, or yacht?
G0851M.How many days did you operate or ride on a recreational boat? (ENTER NUMBER) ____days G1258.In total, about how much time did you spend using a recreational boat last month? ____ hours and ____ minutes CATI system must ensure entry for both hours and minutes G0750.During July, did you use any other means of transportation? For example a taxi, limousine, charter or tour bus, hotel or airport shuttle. (BEFORE CODING, ENSURE THAT ANSWER CANNOT BE INCLUDED IN ONE OF THE OTHER CATEGORIES)
G0780.What other means of transportation did you use? __________________________________________ __________________________________________ G0851N.How many days did you use other means of transportation? (ENTER NUMBER) ____days Section B - BTS Topical Transportation QuestionsB0050.The next questions are about commuting. HIT "RETURN" TO CONTINUE B0103.Last month did you commute, that is, travel routinely from home to work? (INTERVIEWER NOTE: EXCLUDE TELECOMMUTING; COMMUTING MAY INCLUDE ANY TYPE OF TRANSPORTATION.)
B0152.Altogether, about how many days did you commute last month? (DO NOT READ LIST)
B0310.Did you work at the same location on most days?
B0315.Did you work at more than one location on a typical day?
B0320.On a typical day, how much time did you spend traveling from worksite to worksite? _____ hours and_____ minutes (go to B2300) CATI system must ensure entry for both hours and minutes B0352.On a typical day, how much time did a one-way, door-to-door trip from home to work take? INTERVIEWER: THE TIME RECORDED FOR COMMUTING TO WORK ON A TYPICAL DAY SHOULD BE THE TIME IT TOOK TO COMMUTE USING ALL MODES OF TRANSPORTATION USED ON A TYPICAL DAY. _____ hours and_____ minutes CATI system must ensure entry for both hours and minutes B2300.My next group of questions is about commercial air travel. HIT "RETURN" TO CONTINUE B2311.In what month and year was your most recent commercial airline flight? (INTERVIEWER: PLEASE PROMPT FOR MONTH AND YEAR)
If B2311 <= 06 2002 or B2311 = 08 2002 then skip to B2314 If B2311 = 07 2002 and G0350 = 1 then skip to B2314 B2312.Please let me verify the last question. In what month and year was your most recent commercial flight? Month__________ Year ___________ (More than one year ago skip to B3000) B2314.What airport did you depart from on your most recent flight? (INTERVIEWER: IF RESPONDENT CANNOT RECALL AIRPORT NAME PLEASE PROMPT FOR CITY AND STATE.) _________________________ HIT "ESCAPE" KEY AFTER ENTERING INFORMATION B2321.Now, Id like you to think of your most recent commercial airline flight. Was the primary purpose of your trip business or work related? (IF NECESSARY, GIVE EXAMPLES SUCH AS PROFESSIONAL CONFERENCE, MEETING WITH CLIENTS.)
B2333.Still thinking of your most recent flight in which of the following sections was your seat located: (READ ENTIRE LIST EXCEPT REFUSED/DONT KNOW)
If B2333=7, then go to B2334. B2334. Was your seat located in any of the following areas: (READ LIST)
B2341.Did the price paid for the airline ticket carry any restrictions? For example, did you have to book your trip two weeks in advance, were you required to stay overnight on a Friday or Saturday, or were you prohibited from changing your ticket without paying a penalty?
B2600.How soon before your most recent flight did you arrive at the airport? Did you arrive at the airport (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)
B2650.How long did you wait in line to check in at the ticket counter for your most recent flight? Did you wait (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)
B2700.How long did you wait in line to go through the passenger screening checkpoint for your most recent flight? The checkpoint we are referring to is the only one where you must walk through a metal detector and your carry-on items are x-rayed. Did you wait (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)
B2750. How satisfied were you with the time that you waited in line at the passenger screening checkpoint? Were you (READ LIST)
B2800.How would you rate the intensity of the passenger screening that you received? Would you rate it (READ LIST)
B2851.On a scale from 1 to 5 where 1 means not confident and 5 means very confident, how confident were you in the ability of the passenger screeners to keep air travel secure from individuals with hostile intentions? (INTERVIEWER: IF NECESSARY, REMIND RESPONDENT THEY CAN USE ANY NUMBER BETWEEN 1 AND 5)
B2900. How satisfied were you with the courtesy of the screeners at the passenger screening checkpoint? Were you (READ LIST)
B2950.How satisfied were you overall with your experience at the passenger screening checkpoint? Were you (READ LIST)
B2975.How consistent have check-in and screening procedures been in U.S. airports you have departed from? Have they been (READ LIST)
Go to B3100 B3000. On a scale of 1 to 5, where 1 means not confident and 5 means very confident, how confident are you in the ability of the passenger screeners to keep air travel secure from individuals with hostile intentions?
B3100.Have the changes in passenger screening procedures since September 11th made you (READ LIST)
Section SM - Strategic Goal QuestionsSM0050.Now I want to ask your opinion on some transportation issues related to mobility. HIT "RETURN" TO CONTINUE If G0103 = 2 skip to instruction before SM1050 SM1000.Did you experience any significant delays while traveling in a personal vehicle in July?
SM1005.Please tell me whether those delays caused you to... (READ)
If G0150 = 2 skip to instruction before SM1100 SM1050.Did you experience any significant delays while traveling in an organized carpool or vanpool in July?
SM1055.Please tell me whether those delays caused you to... (READ)
If G0302 = 2 skip to instruction before SM1150 SM1100.Did you experience any significant delays while traveling on public transit in July?
SM1105.Please tell me whether those delays caused you to... (READ)
If G0201 = 2 skip to instruction before SM1200 SM1150.Did you experience any significant delays while traveling on city-to-city buses in July?
SM1155.Please tell me whether those delays caused you to... (READ)
If G0251 = 2 skip to instruction before SM1250 SM1200.Did you experience any significant delays while traveling on city-to-city trains in July?
SM1205.Please tell me whether those delays caused you to... (READ)
If G0350 = 2 skip to instruction before SM1300 SM1250.Did you experience any significant delays while traveling on commercial airlines in July?
SM1255.Please tell me whether those delays caused you to... (READ LIST)
SM1300.Did you experience any significant delays while traveling on a commercial boat, ship or ferry in July?
SM1305.Please tell me whether those delays caused you to... (READ LIST)
Section M - Operating Administration Modal QuestionsNone this month - Operating Administration Modal Questions have been incorporated into Section B. Section D - Demographic QuestionsD0050.This final section asks for information to help us summarize the study results. No identifying information about you or your household will ever be released or published. HIT "RETURN" TO CONTINUE D0061.How many registered road vehicles are available for regular use by members of your household? ENTER NUMBER ______ (INTERVIEWER: IF RESPONDENT ANSWERS 10 OR MORE, RECORD AS 10) D0104.Do you have any kind of disability or health impairment? 1)Yes (If B2311 < 09 2001 or B2311 = 4, 5 or 9 go to D0103 else go to D1101) 2)No (Skip to D0103) D1101.Have air travel passenger screening procedures changed for you since September 11, 2001?
D1102.How have they changed? __________________________________________________________ (INTERVIEWER: HIT "ESCAPE" AFTER ENTERING INFORMATION) D0103. Does anyone else currently living there, including children, have any kind of disability or health impairment?
If D0104 = 2 and D0103 = 2 go to D0251. If D0104 = 1 and D0103 = 2 go to D0106. D0105. How many other people (beside yourself)? __________ D0106.Does anyone in the household use adaptive equipment in any motor vehicle (for example hand controls, modified foot pedals, or a wheelchair lift)?
D0107.We may conduct another study soon that focuses on transportation use among persons with disabilities or health impairments. Your households experience and opinions on this critically important topic would be of great value. May we contact your household for this study?
D0251.How many people aged 18 or older live in your household, including yourself? (ENTER NUMBER) _____ people INTERVIEWER NOTE: REPEAT ANSWER TO RESPONDENT: Including yourself, ______ people aged 18 or older live in your household? D0300.Please stop me when I reach the category that includes your age: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)
D0350.(RECORD GENDER; ASK ONLY IF NECESSARY) Are you male or female?
D0401.Is the racial or ethnic group that best describes you... (READ ENTIRE LIST. READ PARENTHETICAL ONLY IF RESPONDENT ASKS FOR CLARIFICATION.) (RECORD ALL THAT APPLY)
D0450.What is the highest level of education youve completed? (DO NOT READ LIST) (RECORD ONLY ONE)
D0501.Please stop me when I reach the category that includes your households total annual income for last calendar year, that is, 2001: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)
D0900.Last month, did you do any work for pay or profit?
D0553.Not including the telephone number which I called you on, how many additional phone numbers do you have in your household? Please do not count numbers for cellular phones, or phone lines that are exclusively for computer of fax use.
READ AFTER RESPONDENT HAS GIVEN ANSWER: So, you have ______ additional phone numbers that are not used exclusively for fax machine, computer or cellular phone? D0751.Is the primary use of the additional phone number(s) for household use, business use, or both?
D0800.Finally, in order to classify your household for statistical purposes, what is your ZIP code? (ENTER NUMBER) ___ ___ ___ ___ ___ D0850.This concludes the study questions. On behalf of the Department of Transportation, I thank you for your time. Goodbye. HIT "RETURN" TO CONTINUE Section I - Interviewer Close Out QuestionsI0050.THESE QUESTIONS ARE ANSWERED BY THE INTERVIEWER AFTER THE RESPONDENT HANGS UP. HOW WELL DID THE RESPONDENT UNDERSTAND THE QUESTIONS?
I0100.HOW COOPERATIVE WAS THE RESPONDENT IN ANSWERING THE QUESTIONS?
I0150.IN WHAT LANGUAGE WAS THE INTERVIEW CONDUCTED?
I0200.PLEASE NOTE ANYTHING ELSE YOU FEEL IS HELPFUL OR IMPORTANT ABOUT THIS INTERVIEW. 11)Text of response 99)No notes to add |
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