Skip to Search Skip to Left Navigation U.S. Department of Transportation (US DOT) Research and Innovative Technology Administration (RITA) Bureau of Transportation Statistics (BTS)Bureau of Transportation Statistics (BTS) - Research and Innovative Technology Administration (RITA) - United States Department of Transportation (USDOT, US DOT or DOT)
  ABOUT RITA | CONTACT US | PRESS ROOM | CAREERS | SITE MAP
Bureau of Transportation Statistics
Data and Statistics
Bookstore
Programs
About BTS
Upcoming Press Releases
External Links
Intelligent Transportation Systems
National Transportation Library
Research, Development and Technology
Transportation Safety Institute
University Transportation Centers
Volpe National Transportation Systems Center
Printable Version

Table A20. Problems experienced on airplanes

(weighted percent, standard error, sample size)

Excel | CSV

  Disabled Non-disabled
<25 25-64 65+ <25 25-64 65+
Problems experienced 36.772 34.207 28.632 15.985 27.946 23.929
10.970 5.509 5.045 3.018 2.162 5.070
15 64 32 36 164 21
Audible/visual/tactile info limited 0 0 0.822 0.049 0 0
0 0 0.832 0.048 0 0
0 0 1 1 0 0
Board/exit time inadequate 0 0 0 0.330 0.566 0
0 0 0 0.310 0.413 0
0 0 0 1 3 0
Boarding/exiting equipment inadequate 0 0 0 1.045 0.112 0.613
0 0 0 1.060 0.113 0.620
0 0 0 1 1 1
Difficult to Board/exit 2.338 1.041 0.719 0 0.059 0
1.758 0.581 0.175 0 0.060 0
2 4 1 0 1 0
Equipment storage inadequate 0 1.176 0.741 0 0.304 0
0 0.760 0.743 0 0.235 0
0 4 1 0 2 0
Insensitive/unaware crew 1.234 0.683 0 0.890 0.868 0
1.216 0.411 0 0.827 0.350 0
1 3 0 1 8 0
Insensitive/unaware passengers 0.929 1.516 0.796 1.533 1.841 0
0.977 0.697 0.806 1.272 0.493 0
1 6 1 2 14 0
Left on board without help 0 0 0 0 0 0
Lighting inadequate 0 0 0 0 0 0
Obstacles/protrusions 0 0 0 0 0.060 0
0 0 0 0 0.036 0
0 0 0 0 1 0
Passenger travel info inadequate 0 0.233 0 0 0.112 2.899
0 0.236 0 0 0.113 2.133
0 1 0 0 1 2
Passing space/aisle width limited 0 1.677 7.452 0.426 2.832 4.057
0 0.682 3.898 0.418 0.820 1.894
0 8 6 1 15 5
Personal safety concerns 0.885 3.126 4.777 0.782 4.360 0.593
0.931 1.327 3.230 0.564 1.133 0.603
1 6 2 3 19 1
Restroom facilities inadequate 1.236 1.337 0.481 3.038 1.032 1.042
1.307 0.753 0.485 1.305 0.543 0.761
1 4 1 5 6 2
Seating inadequate 20.919 24.926 17.871 7.832 14.462 17.663
9.592 5.843 4.187 2.010 1.908 4.405
7 37 21 16 86 16
Service animals not permitted 0 0 0 0 0.214 0
0 0 0 0 0.216 0
0 0 0 0 1 0
Staff assistance/sensitivity poor 6.019 1.352 0 0 1.263 0.613
6.253 0.598 0 0 0.469 0.620
1 6 0 0 9 1
Wheelchair damaged 0 0 0 0 0 0
Wheelchair space inadequate 0 0 0.719 0 0 0
0 0 0.675 0 0 0
0 0 1 0 0 0

NOTE: Each table contains the weighted percent or weighted mean, the standard error, and the sample size. Estimates must be based on a sample > 30 and the coefficient of variation should be less than 30 percent. Samples smaller than 30 are shaded and cells with a coefficient of variation greater than 30 percent are italicized. Individual significance tests were conducted comparing the elderly with disabilities to 1. Persons with disabilities aged 25-64, 2. Persons with disabilities < 25 years and 3. Persons without disabilities aged 65 years and older. Significant differences at p < .05 are in bold.

SOURCE: U.S. Department of Transportation, Bureau of Transportation Statistics, 2002 National Transportation Availability and Use Survey