BTS | Table 4: Time spent (reported by passenger) in line waiting to go through security screening by non-demographic characteristics

Table 4: Time spent (reported by passenger) in line waiting to go through security screening by non-demographic characteristics

Characteristic	Average Minutes	Standard Error	Sample Size
Overall	20.4	1.8	295

Selected for extended screening	24.2	5.0	77
Basic screening procedure	18.0	1.4	216

Wait time shorter than expected	14.3	1.4	136
Wait time about expectation	17.6	1.7	112
Wait time longer than expected	62.5	11.3	25

Very satisfied/satisfied with screening time	18.7	1.9	270
Dissatisfied/very dissatisfied with screening time	32.8	6.8	24

Very satisfied/satisfied with courtesy	19.0	1.8	275
Dissatisfied/very dissatisfied with courtesy	37.0	8.9	19

Very satisfied/satisfied with overall experience	17.4	1.2	268
Dissatisfied/very dissatisfied with experience	47.0	11.2	26

No/small amount of confidence in screeners	32.0	7.4	50
Moderate confidence	17.8	1.6	145
Great deal/total confidence in screeners	15.3	1.9	95

Thoroughness (of screening) was excessive	36.3	8.4	18
Thoroughness was appropriate	18.8	2.0	248
Thoroughness was inadequate	27.5	7.4	23

NOTE: All estimates are weighted to represent U.S. noninstitutionalized adult population (18 and older).

SOURCE: U.S. Department of Transportation, Bureau of Transportation Statistics, Omnibus Household Survey, December 2004.