Table 1-59: Mishandled-Baggage Reports Filed by Passengers with the Largest U.S. Air Carriersa
Wednesday, November 21, 2012
Table 1-59: Mishandled-Baggage Reports Filed by Passengers with the Largest U.S. Air Carriersa
| 1990b | 1991c | 1992 | 1993 | 1994 | 1995 | 1996 | 1997 | 1998 | 1999 | 2000 | 2001 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Total mishandled-baggage reports (millions) | 2.66 | 2.20 | 2.45 | 2.28 | 2.32 | 2.28 | 2.46 | 2.28 | 2.48 | 2.54 | 2.74 | 2.22 |
| Enplaned passengers (domestic) (millions) | 395.7 | 408.5 | 417.0 | 407.5 | 435.7 | 439.8 | 464.0 | 459.8 | 481.7 | 499.1 | 517.4 | 488.4 |
| Reports per 1,000 passengers | 6.73 | 5.38 | 5.87 | 5.60 | 5.33 | 5.18 | 5.30 | 4.96 | 5.16 | 5.08 | 5.29 | 4.55 |
a Data include nonstop scheduled service between points within the United States (including territories) by the 10 largest U.S. air carriers (i.e., those with at least 1% of the total domestic scheduled service passenger revenues: Alaska, America West, American, Continental, Delta, Northwest, Southwest, TWA, United, and US Airways).
b Includes Pan Am.
c Includes Pan Am and Midway.
NOTES
Domestic system only.
Based on passenger reports of mishandled baggage, including those that did not subsequently result in claims for compensation.
SOURCE
U.S. Department of Transportation, Office of the Secretary, Air Travel Consumer Report (Washington, DC: Annual February compilations).