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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2009 Report of Passengers Denied Confirmed Space 2nd Quarter

Dataset Table:

CARRIER 1a 1b 2a 2b 2c 3 4 5 6a 6b 7 8a 8b 8c
AirTran Airways 0 165 0 0 24 189 165 6,899 0 0 6,208,390 $0 $35,803 $0
Alaska Airlines 0 203 33 38 352 626 203 2,113 18 10 3,774,628 $0 $171,348 $0
American Airlines 832 93 0 180 48 1,153 1,105 15,231 1,053 279 19,703,056 $197,042 $22,056 $0
American Eagle 677 35 0 785 39 1,536 1,437 5,081 0 0 4,046,770 $137,695 $5,234 $0
Atlantic Southeast 383 701 44 2 1 1,131 1,084 8,132 1,878 172 3,417,449 $15,405 $79,564 $0
Comair 423 267 17 3 2 712 692 5,219 2,642 247 1,689,159 $5,712 $34,784 $0
Continental Airlines 49 827 48 207 237 1,368 1,002 9,795 3,919 817 9,830,277 $7,641 $186,520 $1,500
Delta Air Lines 910 1,565 64 9 6 2,554 2,475 16,303 46,733 6,771 15,881,066 $163,340 $555,636 $0
ExpressJet 46 530 59 0 103 738 594 5,730 8 0 3,225,197 $2,279 $95,752 $600
Frontier Airlines 9 525 3 74 28 639 0 2,123 0 0 2,476,619 $694 $4,851 $988
Hawaiian Airlines 1 0 0 0 0 1 0 14 0 0 2,080,657 $0 $0 $0
JetBlue Airways 0 0 0 0 0 7 7 23 0 0 5,690,972 $1,899 0 $6,668
Mesa Airlines 262 133 32 2 57 486 303 7,091 3,485 605 2,882,497 $87,875 $28,753 $0
Northwest Airlines 354 0 4 42 302 702 616 11,828 4,177 16 9,535,634 $84,258 $0 $4,231
Pinnacle Airlines 209 43 6 0 117 375 357 7,330 3,287 301 2,710,661 $36,130 $5,074 $386
SkyWest Airlines 189 303 21 1 3 517 494 9,927 11,043 1,935 5,242,638 $12,246 $53,304 $0
Southwest Airlines 1194 1,479 0 0 853 3,526 2,673 33,825 0 0 26,517,691 $402,822 $507,531 $10,794,961
United Air Lines 739 1,542 1 1 1 2,282 2,282 26,845 82,881 10,995 13,336,497 $233,532 $615,063 $5,914
US Airways 2,258 0 184 4 110 2,556 2,258 27,196 5,379 0 13,626,407 $947,614 $0 $0

Notes:

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding