USA Banner

Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2012 Report of Passengers Denied Confirmed Space, 3rd Quarter

Quarter Ended 9/30/2012

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
AirTran Airways 0 360 0 0 5 365 360 9,041 0 0 5,658,334 $144,908 $0 $0
Alaska Airlines 0 154 0 31 98 283 154 1,365 20 7 4,767,167 $0 $246,478 $0
American Airlines 180 860 0 269 46 1,355 1,309 16,131 1,301 131 19,277,469 $96,083 $897,626 $0
American Eagle 49 160 9 159 25 402 359 5,098 0 0 4,762,988 $18,891 $126,247 $0
Delta Air Lines 110 969 166 9 0 1,254 1,079 33,809 65,443 13,468 28,164,144 $60,584 $1,063,410 $0
ExpressJet 75 1,784 101 32 17 2,009 1,867 16,699 5,483 1,385 8,193,856 $49,078 $1,242,909 $50,111
Frontier Airlines 13 140 12 158 10 333 26 1,059 0 0 2,779,046 $896 $18,215 $3,251
Hawaiian Airlines 33 3 0 0 0 36 36 325 0 0 2,518,738 $6,318 $1,274 $2,915
JetBlue Airways 8 0 0 0 2 10 8 77 0 0 7,138,623 $2,230 $0 $30,525
Mesa Airlines 296 121 59 0 14 490 459 1,637 26 1,608 1,957,583 $180,031 $70,999 $3,900
SkyWest Airlines 172 1,247 38 92 28 1,577 1,471 10,281 6,236 796 6,868,429 $105,927 $797,701 $30,509
Southwest Airlines 867 363 0 0 1,111 2,341 1,230 19,272 0 0 29,334,383 $682,792 $303,985 $0
United Air Lines 137 2,085 144 1,553 95 4,014 3,767 22,443 13,866 2,903 21,082,126 $118,500 $1,657,551 $84,382
US Airways 808 0 61 1 119 989 808 7,100 0 4,280 14,000,602 $635,726 $0 $0
Virgin America 5 4 0 0 2 11 9 2 1 0 1,663,716 $1,000 $2,600 $500

Notes:

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding