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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2013 Report of Passengers Denied Confirmed Space, 1st Quarter

Quarter Ended 3/31/2013

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
AirTran Airways 0 834 0 0 7 841 834 10,336 0 0 4,525,112 $487,449 $0 $0
Alaska Airlines 0 124 0 15 51 190 124 1,155 11 21 4,203,186 $0 $131,215 $0
American Airlines 126 678 0 182 39 1,025 986 12,822 1,078 223 18,267,561 $49,157 $638,099 $0
American Eagle 35 227 0 264 17 543 526 5,320 73 10 3,971,731 $8,304 $191,631 $0
Delta Air Lines 76 847 197 18 139 1,277 923 22,445 27,969 11,651 24,130,377 $41,526 $987,176 $0
ExpressJet 30 1,616 63 22 32 1,763 1,610 13,100 3,999 2,343 7,107,265 $29,071 $1,070,441 $32,225
Frontier Airlines 4 118 3 48 7 180 18 492 0 0 2,264,114 $898 $1,372,444 $498
Hawaiian Airlines 51 0 0 0 0 51 51 332 0 0 2,397,157 $7,837 $0 $13,717
JetBlue Airways 1 0 0 0 0 1 1 170 0 0 6,765,286 $1,300 $0 $61,250
Mesa Airlines 314 190 11 0 24 539 503 1,202 5 776 1,834,793 $185,536 $132,105 $4,224
Pinnacle Airlines 23 232 36 0 22 313 255 5,738 3,420 1,119 3,029,359 $12,750 $266,538 $0
SkyWest Airlines 96 1,508 67 143 29 1,843 1,711 10,542 4,276 1,451 6,314,061 $68,265 $958,616 $35,332
Southwest Airlines 1,486 662 0 0 1,037 3,185 2,148 17,307 0 0 26,269,242 $1,346,156 $624,418 $0
United Air Lines 10 1,896 79 542 65 2,592 2,395 14,093 8,585 3,187 18,143,463 $35,499 $1,637,309 $64,527
US Airways 896 0 58 6 46 1,006 896 6,399 0 2,216 13,761,795 $779,747 $0 $0
Virgin America 10 0 1 0 0 11 10 119 17 4 1,319,210 $4,229 $2,900 $35,639

Notes:

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding