Table 4: Time spent (reported by passenger) in line waiting to go through security screening by non-demographic characteristics
Table 4: Time spent (reported by passenger) in line waiting to go through security screening by non-demographic characteristics
| Characteristic | Average Minutes | Standard Error | Sample Size |
|---|---|---|---|
| Overall | 20.4 | 1.8 | 295 |
| Selected for extended screening | 24.2 | 5.0 | 77 |
| Basic screening procedure | 18.0 | 1.4 | 216 |
| Wait time shorter than expected | 14.3 | 1.4 | 136 |
| Wait time about expectation | 17.6 | 1.7 | 112 |
| Wait time longer than expected | 62.5 | 11.3 | 25 |
| Very satisfied/satisfied with screening time | 18.7 | 1.9 | 270 |
| Dissatisfied/very dissatisfied with screening time | 32.8 | 6.8 | 24 |
| Very satisfied/satisfied with courtesy | 19.0 | 1.8 | 275 |
| Dissatisfied/very dissatisfied with courtesy | 37.0 | 8.9 | 19 |
| Very satisfied/satisfied with overall experience | 17.4 | 1.2 | 268 |
| Dissatisfied/very dissatisfied with experience | 47.0 | 11.2 | 26 |
| No/small amount of confidence in screeners | 32.0 | 7.4 | 50 |
| Moderate confidence | 17.8 | 1.6 | 145 |
| Great deal/total confidence in screeners | 15.3 | 1.9 | 95 |
| Thoroughness (of screening) was excessive | 36.3 | 8.4 | 18 |
| Thoroughness was appropriate | 18.8 | 2.0 | 248 |
| Thoroughness was inadequate | 27.5 | 7.4 | 23 |
NOTE: All estimates are weighted to represent U.S. noninstitutionalized adult population (18 and older).
SOURCE: U.S. Department of Transportation, Bureau of Transportation Statistics, Omnibus Household Survey, December 2004.