Table 1-56. Mishandled-Baggage Reports Filed by Passengers with the Largest U.S. Air Carriersa
Wednesday, November 21, 2012
Table 1-56. Mishandled-Baggage Reports Filed by Passengers with the Largest U.S. Air Carriersa
| 1990b | 1991c | 1992 | 1993 | 1994 | 1995 | 1996 | 1997 | 1998 | 1999 | |
|---|---|---|---|---|---|---|---|---|---|---|
| Total mishandled-baggage reports (millions) | 2.66 | 2.20 | 2.45 | 2.28 | 2.32 | 2.28 | 2.46 | 2.28 | 2.48 | 2.54 |
| Enplaned passengers (domestic) (millions) | 395.7 | 408.5 | 417.0 | 407.5 | 435.7 | 439.8 | 464.0 | 459.8 | 481.7 | 499.1 |
| Reports per 1,000 passengers | 6.73 | 5.38 | 5.87 | 5.60 | 5.33 | 5.18 | 5.30 | 4.96 | 5.16 | 5.08 |
a Data include nonstop, scheduled service between points within the United States (including territories) by the 10
largest U.S. air carriers, i.e., those with at least 1% of the total domestic scheduled service passenger revenues (Alaska, America West, American, Continental, Delta, Northwest, Southwest, TWA, United, and US Airways).
b Includes Pan Am.
c Includes Pan Am and Midway.
NOTES: Domestic system only. Based on passenger reports of mishandled baggage, including those that did not subsequently result in claims for compensation.
SOURCE: U.S. Department of Transportation, Office of the Secretary, Air Travel Consumer Report (Washington, DC: Annual compilation, February).