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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2008 Report of Passengers Denied Confirmed Space 1st Quarter

Quarter Ended 3/31/2008

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
Alaska 0 188 3 16 90 297 188 2,485 73 11 3,619,711 0 $27,256 0
American 1,255 233 0 456 38 1,982 1944 21,892 1,144 366 20,231,629 26,630 $9,387 0
American Eagle 52 1 0 100 1 154 43 345 0 0 552,779 0 $0 0
Atlantic Southeast 81 471 0 0 0 552 552 2,807 0 0 1,057,771 920 $27,054 0
Continental 53 1,221 88 100 124 1,586 1406 10,457 1,147 855 10,075,301 2,648 $175,562 4,990
Delta 378 2,432 20 0 6 2,836 2,810 15,458 25,298 5,997 15,722,610 6,664 $249,034 0
Frontier 19 237 0 58 19 333 0 1,147 0 0 2,507,991 1,800 $3,600 450
Hawaiian 16 0 0 0 0 16 16 153 0 0 1,723,996 0 $0 2,100
JetBlue 9 0 0 0 0 9 9 23 0 0 5,518,098 2,400 0 $10,149
Mesa 133 24 32 0 0 189 157 5,479 1,908 556 1,584,168 32,695 200 $200
Northwest 565 0 12 231 425 1,233 1,147 15,855 2,330 156 10,713,842 66,695 0 $4,860
Pinnacle 5 40 0 0 0 45 45 149 466 132 95,473 0 600 $0
Skywest 52 318 1 0 0 371 370 3,010 6,017 1,374 1,834,243 336 25,231 $0
Southwest 1,993 1,489 0 0 828 4,310 3,482 25,431 0 0 24,708,540 $666,734 $518,134 $8,408,273
United 394 845 0 0 1 1,239 1,239 13,550 50,052 10,818 13,846,166 88,944 255,521 $22,466
US Airways 1,734 0 769 57 0 2,560 1,734 26,153 1,596 0 12,755,978 460,030 0 $0

Notes:

1(a) Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of 14 CFR Section 250.5.

1(b) Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were not given such alternate transportation.

2(a) Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight.

2(b) Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to substitution of smaller capacity equipment.

2(c) Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to failure of passenger to comply with ticketing, check-in, or reconfirmation procedures, or to be acceptable for transportation under the carriers tariff or contract of carriage.

3 total number of passengers denied boarding involuntarily.

4 Number of passengers denied boarding involuntarily who actually received compensation.

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carriers choosing.

6(a) Number of accommodated passengers who received an upgrade in another section of the aircraft.

6(b) Number of accommodated passengers who received a downgrade in another section of the aircraft.

7 Total Boardings

8(a) Amount of compensation paid to passengers who were denied boarding involuntarily and were given alternate transportation within the meaning of 14 CFR section 250.5 (see item 1(a)).

8(b) Amount of compensation paid to passengers who were denied boarding involuntarily and were not given alternate transportation (see 1(b))

8(c) Amount of compensation paid to passengers who volunteered for denied boarding.