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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2008 Report of Passengers Denied Confirmed Space 2nd Quarter

Quarter Ended 6/30/2008

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
Air Tran 0 114 0 0 25 139 114 6,877 0 0 6,533,427 0 30,206 0
Alaska 0 77 12 31 63 183 77 1,995 53 14 4,083,082 0 12,274 0
American 801 132 0 426 30 1,389 1,359 13,654 785 246 21,673,408 66,302 16,857 0
American Eagle 226 14 0 467 33 740 681 2,229 0 0 2,471,385 15,323 0 0
Atlantic Southeast 158 580 2 0 1 741 738 5,014 0 0 2,234,774 5,778 59,366 0
Comair 123 357 0 0 3 483 480 3,056 2,383 203 1,364,690 2,798 26,650 0
Continental 76 1,022 83 70 169 1,420 1,194 10,245 1,842 817 10,819,897 6,484 166,871 3,100
Delta 314 2,026 21 2 7 2,370 2,340 15,169 28,493 5,360 16,734,131 18,676 244,746 0
ExpressJet 30 257 17 0 28 332 294 2,966 5 1 1,905,479 3,757 46,227 938
Frontier 8 98 0 35 9 150 0 1,115 0 0 2,771,920 1,400 3,000 550
Hawaiian 20 0 0 0 0 20 20 45 0 0 2,153,980 0 0 0
JetBlue 5 0 0 0 0 5 5 3 n/a n/a 5,637,086 1,000 0 652
Mesa 296 75 42 4 0 417 333 6,099 3,192 607 2,780,662 53,438 4,248 0
Northwest 293 0 8 136 293 730 608 13,229 3,539 100 11,690,963 45,523 0 692
Pinnacle 10 66 0 0 0 76 76 306 1,368 115 228,366 0 3,798 0
Skywest 114 366 7 0 3 490 459 10,029 7,957 1,488 3,645,605 3,436 45,457 0
Southwest 1,070 602 0 0 761 2,433 1,672 17,578 n/a n/a 27,550,957 361,921 192,334 5,764,725
United 488 1,047 0 0 0 1,535 1,535 29,157 76,457 11,738 15,576,992 136,318 309,524 42,659
US Airways 1,251 0 743 48 0 2,042 1,251 21,367 1,388 0 13,205,783 355,370 0 0

Notes:

1(a) Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of 14 CFR Section 250.5.

1(b) Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were not given such alternate transportation.

2(a) Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight.

2(b) Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to substitution of smaller capacity equipment.

2(c) Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to failure of passenger to comply with ticketing, check-in, or reconfirmation procedures, or to be acceptable for transportation under the carriers tariff or contract of carriage.

3 total number of passengers denied boarding involuntarily.

4 Number of passengers denied boarding involuntarily who actually received compensation.

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carriers choosing.

6(a) Number of accommodated passengers who received an upgrade in another section of the aircraft.

6(b) Number of accommodated passengers who received a downgrade in another section of the aircraft.

7 Total Boardings

8(a) Amount of compensation paid to passengers who were denied boarding involuntarily and were given alternate transportation within the meaning of 14 CFR section 250.5 (see item 1(a)).

8(b) Amount of compensation paid to passengers who were denied boarding involuntarily and were not given alternate transportation (see 1(b))

8(c) Amount of compensation paid to passengers who volunteered for denied boarding.