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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2008 Report of Passengers Denied Confirmed Space 3rd Quarter

Quarter Ended 9/30/2008

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
Air Tran 0 187 0 0 134 321 187 14,827 0 0 6,612,928 0 44,564 0
Alaska 0 106 7 47 50 210 106 1,877 33 12 4,330,749 0 15,064 0
American 657 110 0 307 27 1,101 1,074 10,960 688 192 21,237,007 213,483 31,369 1,400
American Eagle 269 18 0 376 29 692 650 2,588 0 0 4,191,353 35023 2,181 700
Atlantic Southeast 224 986 4 0 5 1,219 1,210 7,432 n/a n/a 3,132,410 4,984 81,356 0
Comair 180 540 1 0 0 721 720 5,058 3,032 198 2,078,403 2,938 61,368 0
Continental 65 890 104 104 185 1,348 1,080 9,036 2,412 573 10,171,175 5,206 282,239 4,100
Delta 341 2,476 4 3 14 2,838 2,817 18,629 39,202 6,624 17,188,020 14,773 348,899 0
ExpressJet 50 467 39 0 26 582 532 4,798 4 1 3,457,303 2,490 66,946 1,413
Frontier 13 120 0 26 14 173 0 1,053 0 0 2,869,297 1,600 4,000 1,200
Hawaiian 11 0 0 0 0 11 11 42 0 0 2,049,060 0 0 240
JetBlue 3 0 0 0 0 3 0 25 n/a n/a 5,637,086 1,800 0 13,475
Mesa 277 78 54 3 0 412 355 6,718 3,212 565 2,883,119 56,458 9,246 714
Northwest 217 0 12 71 236 536 423 11,540 4,434 66 11,008,983 64,418 0 10,536
Pinnacle 7 32 0 0 0 39 39 353 1,616 121 268,585 208 3,908 0
Skywest 133 519 14 0 6 672 652 12,280 8,030 1,363 5,338,081 7,391 109,112 0
Southwest 718 270 0 0 597 1,585 988 14,145 n/a n/a 25,694,071 259,315 95,908 4,680,184
United 729 1,857 0 0 0 2,586 2,586 29,613 69,282 11,077 15,278,008 296,117 848,638 57,197
US Airways 793 0 454 5 0 1,252 793 18,559 2,937 0 14,263,574 140,534 0 0

Notes:

1(a) Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of 14 CFR Section 250.5.

1(b) Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were not given such alternate transportation.

2(a) Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight.

2(b) Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to substitution of smaller capacity equipment.

2(c) Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to failure of passenger to comply with ticketing, check-in, or reconfirmation procedures, or to be acceptable for transportation under the carriers tariff or contract of carriage.

3 total number of passengers denied boarding involuntarily.

4 Number of passengers denied boarding involuntarily who actually received compensation.

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carriers choosing.

6(a) Number of accommodated passengers who received an upgrade in another section of the aircraft.

6(b) Number of accommodated passengers who received a downgrade in another section of the aircraft.

7 Total Boardings

8(a) Amount of compensation paid to passengers who were denied boarding involuntarily and were given alternate transportation within the meaning of 14 CFR section 250.5 (see item 1(a)).

8(b) Amount of compensation paid to passengers who were denied boarding involuntarily and were not given alternate transportation (see 1(b))

8(c) Amount of compensation paid to passengers who volunteered for denied boarding.