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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2008 Report of Passengers Denied Confirmed Space 4th Quarter

Quarter Ended 12/31/2008

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
Air Tran 0 161 0 0 11 172 161 10,948 0 0 5,754,446 0 36,961 0
Alaska 0 145 27 32 89 293 145 1,771 18 8 3,512,911 0 22,746 0
American 740 85 0 262 9 1,096 1,087 10,143 741 165 19,105,660 245,168 19,706 0
American Eagle 349 11 0 786 28 1,174 1,104 3,825 0 0 3,643,632 65,058 2,151 100
Atlantic Southeast 155 920 9 0 14 1,098 1,075 7,729 n/a n/a 2,865,082 8,381 130,457 0
Comair 66 393 1 0 0 460 459 3,921 2,561 193 1,609,674 1,,825 53,591 0
Continental 85 975 95 77 85 1,317 1,157 8,087 1,850 792 9,217,296 3,709 267,948 2,161
Delta 253 2,094 5 0 7 2,359 2,347 12,987 32,185 6,513 16,090,329 10,982 518,545 0
ExpressJet 30 361 33 0 37 461 400 4,321 4 0 2,786,163 1,613 55,732 1,000
Frontier 9 285 0 21 12 327 17 1,121 0 0 2,348,314 800 12,800 3,600
Hawaiian 7 0 0 0 0 7 0 77 0 0 1,920,675 185 0 0
JetBlue 5 0 0 0 0 5 5 7 n/a n/a 5,108,284 1,300 0 1,924
Mesa 168 67 65 6 31 337 236 6,752 2,619 564 2,699,828 49,529 7,287 0
Northwest 231 0 8 63 226 528 437 7,849 2,506 61 9,105,374 62,859 0 1,415
Pinnacle 190 58 0 8 124 380 371 5,764 1,828 227 2,568,204 191 29,841 0
Skywest 120 427 4 0 6 557 547 8,836 5,790 1,399 4,754,319 6,188 61,650 0
Southwest 728 1,004 0 0 617 2,349 1,732 16,249 n/a n/a 24,091,435 267,203 409,584 5,642,799
United 504 948 0 0 0 1,452 1,452 20,304 51,287 9,906 12,867,796 164,649 404,990 20,794
US Airways 961 0 279 2 109 1,351 961 18,922 2,665 0 12,919,729 413,919 0 0

Notes:

1(a) Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of 14 CFR Section 250.5.

1(b) Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were not given such alternate transportation.

2(a) Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight.

2(b) Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to substitution of smaller capacity equipment.

2(c) Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to failure of passenger to comply with ticketing, check-in, or reconfirmation procedures, or to be acceptable for transportation under the carriers tariff or contract of carriage.

3 total number of passengers denied boarding involuntarily.

4 Number of passengers denied boarding involuntarily who actually received compensation.

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carriers choosing.

6(a) Number of accommodated passengers who received an upgrade in another section of the aircraft.

6(b) Number of accommodated passengers who received a downgrade in another section of the aircraft.

7 Total Boardings

8(a) Amount of compensation paid to passengers who were denied boarding involuntarily and were given alternate transportation within the meaning of 14 CFR section 250.5 (see item 1(a)).

8(b) Amount of compensation paid to passengers who were denied boarding involuntarily and were not given alternate transportation (see 1(b))

8(c) Amount of compensation paid to passengers who volunteered for denied boarding.