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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2009 Report of Passengers Denied Confirmed Space 1st Quarter

Quarter Ended 12/31/2009

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
AirTran Airways 0 180 0 0 8 188 180 10,270 0 0 5,344,683 $0 $46,591 $0
Alaska Airlines 0 479 36 46 295 856 479 2,326 31 5 3,258,996 $0 $180,416 $0
American Airlines 554 69 0 118 41 782 741 12,910 779 183 18,099,010 $155,767 $18,960 $0
American Eagle 436 16 0 595 13 1,060 1,000 3,846 0 0 3,373,399 $72,375 $1,915 $0
Atlantic Southeast 156 969 2 0 16 1,143 1,125 8,974 126 10 2,898,511 $9,134 $151,208 $0
Comair 38 398 1 0 0 437 436 3,365 1,386 264 1,377,802 $2,904 $94,668 $0
Continental Airlines 78 814 95 49 194 1,230 950 9,797 2,824 990 8,626,868 $5,823 $170,242 $2,529
Delta Air Lines 185 2,177 6 0 4 2,372 2,362 13,981 29,180 5,929 14,426,780 $18,632 $702,468 $0
ExpressJet 44 449 48 0 74 615 514 5,191 2 3 2,569,898 $2,977 $77,844 $2,083
Frontier Airlines 5 174 3 32 18 232 9 632 0 0 2,094,048 $1,124 $5,862 $1,679
Hawaiian Airlines 10 4 0 0 0 14 14 82 0 0 1,995,333 $525 $2,101 $1,200
JetBlue Airways 0 0 0 0 0 0 0 1 0 0 5,108,284 $0 $0 $1,000
Mesa Airlines 177 53 43 0 30 303 230 5,720 2,261 422 2,494,444 $56,912 $4,598 $0
Northwest Airlines 274 0 8 35 252 569 478 12,089 2,471 31 8,365,018 $94,123 $0 $778
Pinnacle Airlines 188 65 5 0 118 376 363 6,526 1,809 219 2,355,938 $30,155 $27,764 $1,125
SkyWest Airlines 162 549 3 0 6 720 711 9,654 6,005 1,370 4,592,875 5,127 $147,102 $0
Southwest Airlines 1,028 1,645 0 0 655 3,328 2,673 22,760 0 0 23,366,897 $404,325 $671,454 $7,617,632
United Air Lines 424 1,126 0 0 0 1,550 1,550 19,330 45,310 7,022 11,953,422 $128,093 $481,242 $16,621
US Airways 1,584 0 198 4 107 1,893 1,584 22,938 3,526 0 12,580,587 $697,703 $0 $0

Notes:

1(a) Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1(b) were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2(a) accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2(b) substitution of smaller capacity equipment

2(c) failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6(a) Upgrades

6(b) Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8(a) were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8(b) were denied boarding involuntarily and were not given alternate transportation

8(c) volunteered for denied boarding