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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2009 Report of Passengers Denied Confirmed Space 3rd Quarter

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
AirTran Airways 0 54 0 0 1 55 54 7,699 0 0 6,533,184 $14,698 $0 $0
Alaska Airlines 0 192 20 81 569 862 192 2,311 15 0 4,131,885 $0 $132,480 $0
American Airlines 576 54 0 294 45 969 924 14,645 1,161 258 19,794,039 $187,998 $19,708 $0
American Eagle 717 33 0 629 31 1,410 1,328 4,170 0 0 4,130,995 $148,096 $5,939 $0
Atlantic Southeast 156 396 28 2 5 587 552 8,633 2,071 208 3,565,266 $6,616 $98,578 $0
Comair 150 246 4 0 5 405 401 5,588 3,420 227 1,645,034 $3,022 $39,026 $0
Continental Airlines 58 849 90 201 141 1,339 992 9,743 3,236 731 9,873,769 $5,695 $163,387 $7,402
Delta Air Lines 258 1,194 15 3 3 1,473 1,452 16,313 51,618 7,253 16,549,227 $15,400 $499,172 $0
ExpressJet 39 324 16 0 33 426 370 4,747 4 1 3,448,058 $2,941 $71,284 1,450
Frontier Airlines 14 396 5 148 38 601 0 2,708 0 0 2,646,678 $582 $3,950 $679
Hawaiian Airlines 0 0 0 0 0 0 0 36 0 0 2,202,143 $0 $0 $0
JetBlue Airways 0 0 0 0 0 0 0 4 0 0 6,011,251 0 0 $906
Mesa Airlines 214 123 35 15 13 400 337 5,353 3,644 630 2,909,167 $55,891 $14,521 $0
Northwest Airlines 127 0 14 148 138 427 354 11,998 3,605 39 9,787,432 $27,181 $0 $2,384
Pinnacle Airlines 132 48 3 2 79 264 260 6,369 3,101 308 2,869,462 $20,320 $10,972 $544
SkyWest Airlines 178 299 8 0 5 423 384 10,818 13,960 2,054 5,644,301 6,165 $51,298 $0
Southwest Airlines 978 1,136 0 0 864 2,978 2,114 29,147 0 0 26,434,803 $322,744 $380,397 $0
United Air Lines 275 816 0 0 0 1,091 1,091 20,574 82,283 10,944 13,750,493 $114,532 $334,146 $9,873
US Airways 1,054 0 220 23 144 1,441 1,054 14,840 5,096 0 13,259,011 $342,517 $0 $0

Notes:

1(a) Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1(b) were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2(a) accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2(b) substitution of smaller capacity equipment

2(c) failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6(a) Upgrades

6(b) Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8(a) were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8(b) were denied boarding involuntarily and were not given alternate transportation

8(c) volunteered for denied boarding