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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2012 Report of Passengers Denied Confirmed Space, 4th Quarter

Quarter Ended 12/30/2012

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
AirTran Airways 0 654 0 0 9 663 654 7,000 0 0 4,906,630 $337,694 $0 $0
Alaska Airlines 0 145 0 44 108 297 145 1,162 19 11 4,218,458 $0 $236,196 $0
American Airlines 114 853 0 394 28 1,389 1,361 14,442 968 237 18,536,509 $51,087 $866,451 $0
American Eagle 30 160 0 200 16 412 396 4,265 52 4 4,433,663 $11,279 $130,564 $0
Delta Airlines 90 1,792 125 8 6 2,021 1,882 31,031 35,934 11,719 25,496,756 $51,688 $2,066,507 $0
ExpressJet 36 1,517 79 27 18 1,677 1,512 13,374 4,584 1,735 7,729,179 $40,414 $1,121,100 $36,918
Frontier Airlines 5 62 5 28 5 105 7 426 0 0 2,537,924 $227 $4,899 $2,215
Hawaiian Airlines 41 0 0 0 0 41 41 219 0 0 2,410,581 $10,907 $0 $11,350
JetBlue Airways 13 0 0 0 0 13 13 54 0 0 6,573,215 $9,688 $0 $22,324
Mesa Airlines 379 107 29 3 11 512 464 1,510 17 1,263 1,899,862 $226,733 $70,459 $5,180
SkyWest Airlines 111 1,484 67 133 16 1,811 1,628 11,119 6,405 1,338 6,419,001 $85,752 $923,142 $34,143
Southwest Airlines 788 370 0 0 937 2,095 1,158 13,851 0 0 27,876,734 $692,490 $345,494 $0
United Airlines 13 1,805 45 914 69 2,846 2,600 13,198 6,660 2,985 18,696,707 $52,076 $1,553,151 $41,206
US Airways 625 0 38 0 56 719 625 6,398 0 2,602 13,577,101 $540,853 $0 $0
Virgin America 12 0 3 0 3 18 12 30 19 31 1,499,063 $6,662 $401 $6,853

Notes:

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding