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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2013 Report of Passengers Denied Confirmed Space, 3rd Quarter

Quarter Ended 9/30/2013

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
AirTran Airways 0 271 0 0 5 276 271 4,799 0 0 4,452,451 $147,494 $0 $0
Alaska Airlines 0 137 0 14 94 245 137 1,048 99 6 5,098,158 $0 $242,031 $0
American Airlines 76 644 0 138 26 884 858 13,511 1,084 148 19,549,221 $20,593 $651,312 $0
American Eagle 21 148 0 140 14 323 309 4,020 30 7 4,449,933 $4,979 $123,575 $0
Delta Air Lines 74 809 22 2 153 1,060 883 18,240 42,548 13,203 28,644,455 $45,306 $902,110 $0
Endeavor Airlines 35 199 0 1 5 240 234 4,104 3,546 864 3,291,022 $19,462 $223,049 $0
ExpressJet 76 997 22 43 20 1,158 1,104 9,715 5,105 1,807 8,253,891 $29,129 $783,227 $0
Frontier Airlines 8 189 5 179 35 416 68 1,169 0 0 2,842,615 $2,549 $52,596 $1,987
Hawaiian Airlines 21 0 0 0 0 21 21 199 0 0 2,644,328 $6,800 $0 $15,285
JetBlue Airways 1 1 0 0 0 2 2 61 0 0 7,381,669 $695 $500 $27,598
Mesa Airlines 348 102 23 5 39 517 404 1,907 7 1,123 2,298,325 $192,092 $87,711 $0
SkyWest Airlines 160 1,053 41 48 26 1,328 1,252 7,137 5,173 1,262 6,933,277 $79,798 $760,003 $0
Southwest Airlines 991 465 0 0 1,094 2,550 1,456 22,614 0 0 29,421,835 $844,964 $386,798 $0
United Air Lines 51 1,043 21 762 89 1,966 1,817 13,768 10,341 3,147 20,156,960 $20,839 $1,032,390 $0
US Airways 559 0 86 5 106 756 559 6,816 0 4,088 14,851,237 $461,618 $0 $0
Virgin America 1 0 1 0 0 2 1 60 8 1 1,661,469 $250 $0 $17,708

Notes:

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding