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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2013 Report of Passengers Denied Confirmed Space, 4th Quarter

Quarter Ended 12/31/2013

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
AirTran Airways 0 472 0 0 30 502 472 3,507 0 0 3,822,884 $330,009 $0 $0
Alaska Airlines 0 72 0 15 40 127 72 754 82 5 4,436,523 $0 $111,570 $0
American Airlines 88 423 0 136 30 677 647 12,864 819 117 18,664,581 $42,098 $463,467 $0
American Eagle 44 174 0 324 6 548 542 5,018 35 2 4,098,294 $12,772 $169,943 $0
Delta Air Lines 86 1,246 9 2 16 1,359 1,332 19,924 22,815 13,980 26,365,699 $51,804 $1,462,992 $0
Endeavor Airlines 29 215 2 0 3 249 244 4,958 4,118 1,525 3,036,170 $16,069 $230,556 $0
ExpressJet 115 1,684 51 35 23 1,908 1,821 13,427 4,685 1,872 7,769,435 $54,558 $1,341,374 $0
Frontier Airlines 10 140 3 98 68 319 48 924 0 0 2,665,493 $3,522 $63,580 $1,562
Hawaiian Airlines 43 1 0 0 0 44 44 167 0 0 2,405,889 $7,027 $1,000 $13,734
JetBlue Airways 1 0 0 0 0 1 1 145 0 0 6,831,371 $1,000 $0 $60,277
Mesa Airlines 269 220 17 0 12 518 479 1,915 11 957 2,111,954 $195,611 $221,217 $0
SkyWest Airlines 219 1,722 97 82 41 2,161 2,048 10,214 4,002 1,319 6,395,843 $118,733 $1,294,969 $0
Southwest Airlines 647 216 0 0 1,085 1,948 863 14,512 0 0 29,378,897 $548,943 $187,944 $0
United Air Lines 96 1,585 95 750 75 2,601 2,457 17,074 5,307 3,107 18,969,272 $52,316 $1,724,751 $0
US Airways 643 0 67 10 64 784 643 6,045 0 2,237 14,228,483 $566,823 $0 $0
Virgin America 1 0 0 0 0 1 1 104 6 1 1,555,207 $400 $0 $27,816

Notes:

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding