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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2014 Report of Passengers Denied Confirmed Space, 3rd Quarter

Quarter Ended 9/30/2014

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
AirTran Airways 0 383 0 0 2 385 383 1,515 0 0 2,027,579 $192,613 $0 $0
Alaska Airlines 0 115 0 48 120 283 115 1,305 31 13 5,517,702 $0 $227,526 $0
American Airlines 84 328 0 80 16 508 492 7,614 472 131 19,864,696 $32,408 $320,855 $0
Delta Air Lines 22 422 20 86 14 564 444 26,777 37,060 16,018 31,309,829 $12,358 $477,000 $0
Envoy Airlines 41 142 0 234 5 422 417 3,340 34 18 3,940,167 $4,342 $83,486 $0
ExpressJet 64 931 22 80 23 1,120 1,030 10,615 6,350 2,294 7,834,239 $20,256 $714,781 $0
Frontier Airlines 10 370 5 112 43 540 68 1,069 0 0 3,323,385 $3,175 $44,064 $8,566
Hawaiian Airlines 80 1 0 0 0 81 81 92 0 0 2,671,867 $2,450 $0 $9,250
JetBlue Airways 13 0 0 510 3 526 13 851 8 2 7,727,979 $10,370 $0 $322,592
SkyWest Airlines 83 1,041 37 193 19 1,373 1,289 8,493 7,207 1,156 6,752,821 $23,742 $765,989 $0
Southwest Airlines 1,308 500 0 0 1,389 3,197 1,808 24,822 0 0 33,271,343 $1,108,338 $417,833 $0
United Air Lines 34 729 43 695 29 1,530 1,466 14,419 8,763 2,230 20,332,343 $12,698 $819,264 $0
US Airways 75 359 0 297 64 795 731 5,500 3,178 0 14,994,856 $11,841 $342,664 $0
Virgin America 5 0 0 0 0 5 5 235 9 0 1,677,222 $8,445 $0 $67,022

Notes:

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding