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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2015 Report of Passengers Denied Confirmed Space, 1st Quarter

Quarter Ended 3/31/2015

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
Alaska Airlines 0 156 0 20 43 219 156 1,737 9 8 4,975,547 $0 $251,037 $0
American Airlines 148 852 0 409 22 1,431 1,409 9,928 520 234 18,101,123 $55,269 $929,513 $2,000
Delta Air Lines 17 485 10 80 12 604 502 40,939 19,244 14,356 27,561,992 $9,444 $570,872 $0
Envoy Airlines 30 211 0 535 8 784 776 4,485 48 5 3,094,217 $6,236 $251,671 $0
ExpressJet 62 1,056 55 121 18 1,312 1,237 12,437 3,498 1,566 6,083,566 $29,789 $851,724 $0
Frontier Airlines 8 102 1 89 14 209 42 682 0 0 2,632,410 $1,987 $27,450 $2,899
Hawaiian Airlines 7 0 0 0 0 7 7 110 0 0 2,472,431 $500 $0 $8,550
JetBlue Airways 39 0 0 0 0 39 39 619 0 147 7,357,389 $37,789 $0 $264,132
SkyWest Airlines 83 1,185 45 297 20 1,630 1,496 14,041 3,970 1,166 6,458,573 $22,661 $726,888 $730
Southwest Airlines 1,496 647 0 0 1,183 3,326 2,143 20,641 0 0 31,993,058 $1,339,153 $580,043 $0
Spirit Airlines 1 80 0 33 0 114 81 1,441 0 119 3,728,874 $524 $34,065 $0
United Air Lines 42 1,217 122 360 76 1,817 1,710 17,373 5,939 2,537 18,105,638 $28,415 $1,143,851 $0
US Airways 118 704 0 341 62 1,225 1,163 5,554 3,307 73 15,061,853 $32,163 $658,690 $0
Virgin America 5 0 0 0 0 5 5 286 6 0 1,510,065 $4,784 $0 $89,522

Notes:

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding

Description:

Spirit Airlines numbers 1(a) through 3 revised as of June 1, 2017