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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2015 Report of Passengers Denied Confirmed Space, 3rd Quarter

Quarter Ended 9/30/2015

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
Alaska Airlines 0 106 0 15 50 171 106 1,267 20 8 6,064,451 $0 $180,715 $0
American Airlines 164 1,106 0 1,214 74 2,558 2,484 15,366 686 256 36,891,115 $42,501 $1,057,341 $0
Delta Air Lines 34 306 13 113 13 479 340 33,166 31,522 17,613 33,714,771 $5,384 $350,906 $0
Envoy Airlines 40 205 0 276 8 529 521 4,279 75 39 2,958,349 $10,713 $172,725 $0
ExpressJet 51 758 20 128 5 962 909 9,527 4,535 2,170 6,328,398 $26,037 $663,404 $500
Frontier Airlines 5 229 2 112 42 390 52 715 0 0 3,201,831 $1,798 $31,352 $3,545
Hawaiian Airlines 6 6 0 0 0 12 0 124 0 0 2,775,894 $5,538 $998 $9,200
JetBlue Airways 8 0 0 0 0 8 8 358 0 39 8,318,476 $8,371 $0 $127,117
SkyWest Airlines 29 657 13 213 12 924 866 12,951 5,889 1,633 7,710,341 $11,040 $503,652 $0
Southwest Airlines 2,241 776 0 0 1,396 4,413 3,017 27,315 0 0 37,603,390 $1,954,266 $657,812 $0
Spirit Airlines 0 67 0 142 0 209 67 1,124 0 59 4,441,767 $0 $36,995 $0
United Air Lines 52 655 38 578 55 1,378 1,306 23,206 10,478 2,456 21,879,356 $18,721 $706,768 $0
Virgin America 12 2 0 0 3 17 14 279 17 3 1,813,533 $10,334 $566 $80,416

Notes:

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding

Description:

Spirit Airlines numbers 1(a) through 3 revised as of June 1, 2017