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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2015 Report of Passengers Denied Confirmed Space, 4th Quarter

Quarter Ended 12/31/2015

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
Alaska Airlines 0 106 0 15 38 159 106 1,093 23 1 5,430,824 $0 $176,107 $0
American Airlines 196 1,296 0 872 62 2,426 2,364 13,320 600 387 22,033,306 $83,827 $1,226,806 $0
Delta Air Lines 21 349 12 80 4 466 370 32,658 20,079 18,917 31,061,602 $12,872 $422,220 $0
Envoy Airlines 40 199 0 308 8 555 547 3,765 55 78 2,592,952 $5,813 $154,225 $0
ExpressJet 38 826 19 107 6 996 970 8,968 3,426 1,966 5,757,488 $20,851 $683,972 $0
Frontier Airlines 8 219 1 87 65 380 42 648 0 0 3,547,147 $2,108 $19,475 $3,545
Hawaiian Airlines 8 0 0 0 0 8 0 70 0 0 2,608,124 $5,460 $0 $5,750
JetBlue Airways 21 0 0 0 0 21 17 598 0 64 8,168,250 $14,200 $0 $269,970
SkyWest Airlines 30 554 13 177 12 786 640 10,896 4,973 2,027 6,990,054 $12,436 $427,568 $0
Southwest Airlines 1,502 626 0 0 1,305 3,433 2,128 19,473 0 0 36,839,451 $1,347,420 $541,328 $0
Spirit Airlines 0 123 0 112 0 235 123 1,139 0 122 4,410,192 $0 $81,269 $0
United Air Lines 38 766 30 614 27 1,475 1,403 18,743 5,703 2,482 20,930,474 $24,980 $847,372 $0
Virgin America 43 0 0 0 0 43 43 488 36 8 1,832,945 $50,048 $200 $269,956

Notes:

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding

Description:

Spirit Airlines numbers 1(a) through 3 revised as of June 1, 2017