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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

2016 Report of Passengers Denied Confirmed Space, 2nd Quarter

Quarter Ended 6/30/2016

Dataset Table:

CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
Alaska Airlines 0 176 0 27 62 265 176 1,597 44 23 6,059,214 $0 $297,984 $0
American Airlines 129 879 0 743 49 1,800 1,751 12,217 501 494 34,214,085 $41,385 $771,058 $0
Delta Air Lines 9 234 4 46 9 302 243 31,642 21,925 26,618 33,838,031 $4,696 $271,782 $7,100
ExpressJet 38 561 17 222 9 847 823 8,087 3,546 1,730 5,498,667 $18,690 $473,685 $0
Frontier Airlines 10 176 3 59 26 274 61 842 0 0 3,614,118 $3,894 $29,580 $4,258
Hawaiian Airlines 18 0 0 0 0 18 0 59 0 0 2,700,783 $10,430 $0 $2,950
JetBlue Airways 0 1 0 798 0 799 1 298 0 48 8,795,633 $0 $1,350 $109,199
SkyWest Airlines 30 500 23 148 13 714 632 10,391 4,892 1,656 7,755,643 $13,859 $363,153 $0
Southwest Airlines 2,045 753 0 0 1,411 4,209 2,798 26,987 0 0 39,198,316 $1,797,853 $697,735 $0
Spirit Airlines 4 228 0 336 0 568 232 1,856 0 133 5,242,171 $1,853 $131,961 $0
United Air Lines 25 417 52 350 27 871 824 16,939 8,370 2,613 22,035,418 $13,572 $440,014 $0
Virgin America 16 0 0 0 0 16 16 389 13 0 2,050,950 $18,232 $0 $153,228

Notes:

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding

Description:

Spirit Airlines numbers 1(a) through 3 revised as of June 1, 2017