Air Travel Consumer Report: October Consumer Complaints Down 12% from September, Yet Remain Three Times Higher Than Pre-Pandemic Levels
OST 01-23 Contact: pressoffice@dot.gov
WASHINGTON – The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of October 2022 for on-time performance, consumer complaints, mishandled baggage, and...