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Airline Consumer Complaints Up From Previous Year, March 2017

The U.S. Department of Transportation (DOT) today released its June 2017 Air Travel Consumer Report, compiling air carrier data for the month of April 2017.  In April, DOT received 1,909 complaints about airline service from consumers, up 70.0 percent from the total of 1,123 filed in April 2016 and up 68.6 percent from the 1,132 received in March 2017.

April 2017 Freight Transportation Services Index (TSI)

The Freight Transportation Services Index (TSI), which is based on the amount of freight carried by the for-hire transportation industry, fell 0.6 percent in April from March, falling for the second consecutive month after reaching an all-time high in February, according to the U.S. Department of Transportation’s Bureau of Transportation Statistics’ (BTS). The April 2017 index level (122.8) was 29.7 percent above the April 2009 low during the most recent recession (Tables 1, 2, and 2A).