Airline Bumping Continues to Decline and Mishandled Baggage Rate Lowest in Decades
WASHINGTON – The U.S. Department of Transportation (DOT) today released its November 2017 Air Travel Consumer Report on air carrier data compiled for the month of September 2017, third quarter of 2017, and first nine months of 2017. For the third quarter of 2017, the 12 U.S. carriers who report involuntary denied boarding, or bumping, data posted a bumping rate of 0.15 per 10,000 passengers, the lowest quarterly rate based on historical data dating back to 1995 and down from both the rate of 0.69 for the third quarter of 2016 and the previous lowest quarterly rate of 0.44 posted in the second quarter of 2017.