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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

Airline On-Time Statistics

Legacy ID
316
Show Effective Date
On
Significant Regulatory Guidance
No

Airline Bumping Continues to Decline and Mishandled Baggage Rate Lowest in Decades

WASHINGTON – The U.S. Department of Transportation (DOT) today released its November 2017 Air Travel Consumer Report on air carrier data compiled for the month of September 2017, third quarter of 2017, and first nine months of 2017.  For the third quarter of 2017, the 12 U.S. carriers who report involuntary denied boarding, or bumping, data posted a bumping rate of 0.15 per 10,000 passengers, the lowest quarterly rate based on historical data dating back to 1995 and down from both the rate of 0.69 for the third quarter of 2016 and the previous lowest quarterly rate of 0.44 posted in the second quarter of 2017.

August 2017 Airline On-Time Performance, Cancellations, Mishandled Baggage Data Similar to Previous Year, July 2017

WASHINGTON – The U.S. Department of Transportation (DOT) today released its October 2017 Air Travel Consumer Report on air carrier data compiled for the month of August 2017.  In August, the reporting carriers posted an on-time arrival rate of 77.1 percent, down from the 77.6 percent on-time rate in August 2016, but up from the 76.9 percent mark in July 2017.

The reporting carriers canceled 2.2 percent of their scheduled domestic flights, up from both the 1.4 percent cancellation rate posted in August 2016 and the 1.1 percent rate in July 2017.

July 2017 Flight Cancellations Down From Previous Year, Equal to June 2017

WASHINGTON – The U.S. Department of Transportation (DOT) today released its September 2017 Air Travel Consumer Report, on air carrier data compiled for the month of July 2017.  In July, the reporting carriers canceled 1.1 percent of their scheduled domestic flights, an improvement over the 1.9 percent cancellation rate posted in July 2016 and equal to the 1.1 percent rate in June 2017.

Airline Bumping Rate Lowest in Decades

WASHINGTON – The U.S. Department of Transportation (DOT) today released its August 2017 Air Travel Consumer Report, compiling air carrier data for the month of June 2017, second quarter of 2017, and first half of 2017.  For the first six months of this year, the 12 U.S. carriers who report involuntary denied boarding, or bumping, data posted a bumping rate of 0.52 per 10,000 passengers, the lowest January through June rate based on historical data dating back to 1995 and down from the rate of 0.62 posted during the first six months of 2016.  For the second quarter of 2017, the carriers posted a bumping rate of 0.44 per 10,000 passengers, the lowest quarterly rate based on historical data dating back to 1995 and down from the rate of 0.62 posted in both the second quarter of 2016 and the first quarter of 2017. 

Airlines Report 26 Tarmac Delays Over Three Hours on Domestic Flights, No Tarmac Delays Over Four Hours on International Flights in May

WASHINGTON – The U.S. Department of Transportation (DOT) today released its July 2017 Air Travel Consumer Report, compiling air carrier data for the month of May 2017.  In May, airlines reported 26 tarmac delays of more than three hours on domestic flights and no tarmac delays of more than four hours on international flights.  Twenty-four of the long tarmac delays took place in Philadelphia on May 25, when there were heavy thundershowers in the area.  All reported extended tarmac delays are being investigated by the Department.

Airline Consumer Complaints Up From Previous Year, March 2017

The U.S. Department of Transportation (DOT) today released its June 2017 Air Travel Consumer Report, compiling air carrier data for the month of April 2017.  In April, DOT received 1,909 complaints about airline service from consumers, up 70.0 percent from the total of 1,123 filed in April 2016 and up 68.6 percent from the 1,132 received in March 2017.

Flight Cancellations Down From Previous Year, January 2017

WASHINGTON – The U.S. Department of Transportation today released its April 2017 Air Travel Consumer Report, compiling air carrier data for the month of February 2017.  The April report contains denied boarding (oversales) data for the October-December 2016 quarter, as airlines report denied boarding numbers by quarter.  Denied boarding numbers for the January-March quarter will be available in the May Air Travel Consumer Report.