Airline Bumping Rate Lowest in Decades

WASHINGTON – The U.S. Department of Transportation (DOT) today released its August 2017 Air Travel Consumer Report, compiling air carrier data for the month of June 2017, second quarter of 2017, and first half of 2017.  For the first six months of this year, the 12 U.S. carriers who report involuntary denied boarding, or bumping, data posted a bumping rate of 0.52 per 10,000 passengers, the lowest January through June rate based on historical data dating back to 1995 and down from the rate of 0.62 posted during the first six months of 2016.  For the second quarter of 2017, the carriers posted a bumping rate of 0.44 per 10,000 passengers, the lowest quarterly rate based on historical data dating back to 1995 and down from the rate of 0.62 posted in both the second quarter of 2016 and the first quarter of 2017. 

BTS Directive: 18 Airlines to Report 2018 On-Time Performance and Denied Boarding Data

The U.S. Department of Transportation’s Bureau of Transportation Statistics’ (BTS) has designated 18 U.S. airlines to report 2018 on-time performance and denied boarding data for domestic flights and 13 U.S. airlines to report 2018 mishandled baggage data for domestic flights.

Airlines Report 26 Tarmac Delays Over Three Hours on Domestic Flights, No Tarmac Delays Over Four Hours on International Flights in May

WASHINGTON – The U.S. Department of Transportation (DOT) today released its July 2017 Air Travel Consumer Report, compiling air carrier data for the month of May 2017.  In May, airlines reported 26 tarmac delays of more than three hours on domestic flights and no tarmac delays of more than four hours on international flights.  Twenty-four of the long tarmac delays took place in Philadelphia on May 25, when there were heavy thundershowers in the area.  All reported extended tarmac delays are being investigated by the Department.

Airline Consumer Complaints Up From Previous Year, March 2017

The U.S. Department of Transportation (DOT) today released its June 2017 Air Travel Consumer Report, compiling air carrier data for the month of April 2017.  In April, DOT received 1,909 complaints about airline service from consumers, up 70.0 percent from the total of 1,123 filed in April 2016 and up 68.6 percent from the 1,132 received in March 2017.

1st Quarter 2017 Airline Bumping Rate Equal to Previous Year

WASHINGTON – The U.S. Department of Transportation today released its May 2017 Air Travel Consumer Report, compiling air carrier data for the month of March 2017 and the first quarter of 2017.  For the first quarter of 2017, the 12 U.S.

Flight Cancellations Down From Previous Year, January 2017

WASHINGTON – The U.S. Department of Transportation today released its April 2017 Air Travel Consumer Report, compiling air carrier data for the month of February 2017.  The April report contains denied boarding (oversales) data for the October-December 2016 quarter, as airlines report denied boarding numbers by quarter.  Denied boarding numbers for the January-March quarter will be available in the May Air Travel Consumer Report.

January 2017 Airline On-Time Arrival Rate Down From January 2016, Up from December 2016

WASHINGTON – The reporting carriers posted an on-time arrival rate of 76.0 percent in January 2017, down from the 81.3 percent on-time rate in January 2016, but up from the 75.6 percent mark in December 2016, according to the Air Travel Consumer Report (ATCR) released today. 

The reporting carriers canceled 2.0 percent of their scheduled domestic flights in January 2017, an improvement over the 2.6 percent cancellation rate posted in January 2016, but up from the 1.6 percent rate in December 2016.

2016 Flight Cancellation, Mishandled Baggage, and Bumping Rates are Lowest in Decades

WASHINGTON – In 2016, the reporting carriers canceled 1.17 percent of their scheduled domestic flights, an improvement over the 1.5 percent cancellation rate in 2015 and the lowest in the 22 years with comparable numbers, according to the Air Travel Consumer Report (ATCR) released today.  The previous low was 1.24 percent in 2002.  The reporting carriers canceled 1.6 percent of their scheduled domestic flights in December 2016, an improvement over the 1.7 percent cancellation rate posted in December 2015, but up from the 0.3 percent rate in November 2016.

Flight Cancellations, Mishandled Baggage Rate at All-Time Low

WASHINGTON – The reporting carriers canceled 0.29 percent of their scheduled domestic flights in November 2016, the lowest for any of the 263 months with comparable records beginning in January 1995, and below the previous low of 0.33 percent in September 2016, according to the Air Travel Consumer Report (ATCR) released today.  The reporting carriers canceled 1.0 percent of their flights in both November 2015 and October 2016.

Airlines Report One Tarmac Delay Longer than Three Hours On Domestic Flights, One Longer Than Four Hours on International Flights in November

Thursday, January 12, 2012 - Airlines reported only one tarmac delay of more than three hours on domestic flights and one tarmac delay of more than four hours on international flights in November, according to the U.S. Department of Transportations Air Travel Consumer Report.